Casualty & Liability

Insurance Investigations From a
New Perspective

Investigating Liability requires competence and vision. With a focused team and sustainable resources, we’re able to resolve even the most sensitive and complex liability cases.


Our extensive, in-house training ensures the proper expectations are set, guidelines adhere to both the initial phase and post-loss, and claims standards include strict contact requirements.

What Makes Us Different?

We approach the issues as your insurance partner and we engage as part of the team. We combat insurance fraud as a professional investigative unit, utilizing technology, experience, and teamwork to identify, deter, and investigate.

Buy back the time you spend on your claim cycle
Present the facts necessary to create timely, unbiased reports

Comprehensive liability investigations

Our team currently holds multiple leadership roles in organizations driven to uphold and improve insurance investigations and complex cases. We conduct ongoing training, participate in industry panel discussions, and provide updates for our carrier clients regarding trends in complex claims.

Casualty Experts on Your Side

Transcynd is recognized across the nation for our work managing fraud and liability risks. From pre-event adjuster training to investigation completion, our team ensures claims are identified, investigated, and reported completely.


Our national casualty team has extensive experience in handling complex claims ranging from product liability, catastrophic injuries, premises liability, construction defects, and liquor liability. Our primary focus is on the client and providing prompt, detailed, and efficient investigations. Our team of professionals is committed to claim management simplyfied.


Areas of Expertise

Contractor Liability | Negligent Security |Homeowner Liability      |     Product Liability

 Commercial Premesis Liability| Construction Defect | Environmental       |      Liquor Liability

Workers Compensation Investigations    |    Mediations , Litigation & Arbitrations


Let me also pass along my thanks for a job well done. There’s nothing more important than making sure we have good, clear and emphatic communication with our insureds and agents when they have a claim. It looks like you hit a home-run with a key agent of ours so thank you very much!

- President, Carrier

Thanks, Transcynd, for providing outstanding service to our insured. We are an extremely agent-centric organization - Thanks for making sure all are happy!!
We are excited about our partnership and this certainly reinforces those feelings.

- VP, Operations, Carrier

I just want to share my recent experience with - what started out as horrific -but is ending very peaceful. Our incident turned our world upside down. From the moment we met _______ our anxieties were calmed. He was with us every step of the way. Our house was unlivable and the devastation was deep. He kept such close contact, handled the needs of the house SO QUICKLY and was so friendly and accommodating that the process was smooth. We constantly felt as though he cared about us as people, not just about his job. Our family is so pleased.

- Homeowner

Thank you for the wonderful email concerning your claim experience and specifically the treatment you received from our field adjuster.  We take a lot of pride in providing our customers with excellent claim service in their time of need.

Thank you for taking the time out of your day to let us know that you have been pleased and impressed by the service you received from ______.  He really does care. He's conscientious, knowledgeable and a true claim professional.

- Chief Claims Officer, Carrier



As Your Insurance Partner While Engaging as Part of Your Team.