Third Party
Administration

Get Help When You Need It Most

From First Notice of Loss (FNOL) to dispute resolution, carrier competence has long been a developmental goal for Transcynd. With our identity firmly grounded in carrier competence, we successfully provide the custom, full-service claims administration that carriers need.

It's highly problematic for a Carrier to turn claims over to a provider of TPA services only to find out they lack part of the full-service delivery needed to efficiently manage those very claims.

Providing TPA services requires a full service suite that meets all the demands generated by the carrier’s claims. Too often carriers experience gaps in service or quality with an increase in complex claims or volume expansion. We scale our teams and our resources to keep the promises we make at all levels—Personal, Storm, Complex. This is why we provide a 360-degree scoreboard of claims performance. We will meet your expectations. We will buy back your most precious asset—your time.

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Outsourcing claims operations require working with a partner you can trust to produce the best outcomes.

So what should carriers look for in a reliable TPA partner?

1.
Depth of Experience - Our team of industry leaders has an average of 21 years’ experience with top carriers.
2.
Staff Resources - With processes designed to efficiently source your claims operations, we help you guard and gain back your most precious resource—your time.
3.
Reliable and Flexible Technology - We provide options to handle multiple claim types - flexible ways all with an expectation for care, quality and precision. Transcynd’s data approach results in metrics that evaluate every nuance of performance in claims.
4.
Hands-On Complex Claims Service - Capacity to handle liability, fraud and the full array of investigative services in-house and on-call.
5.
Multiple Claim Platform Capability - We choose our platform to manage claims for all your policies.

Outsourcing claims operations require working with a partner you can trust to produce the best outcomes.

So what should carriers look for in a reliable TPA partner?

1.
Depth of Experience - Our team of industry leaders has an average of 21 years’ experience with top carriers.
2.
Staff Resources - With processes designed to efficiently source your claims operations, we help you guard and gain back your most precious resource—your time.
3.
Reliable and Flexible Technology - We provide options to handle multiple claim types - flexible ways all with an expectation for care, quality and precision. Transcynd’s data approach results in metrics that evaluate every nuance of performance in claims.
4.
Hands-On Complex Claims Service - Capacity to handle liability, fraud and the full array of investigative services in-house and on-call.
5.
Multiple Claim Platform Capability - We choose our platform to manage claims for all your policies.

Answering the Call to
Full-Service Delivery

Our executives and our directors have worked in the carrier environment; they speak the language, know the ins and outs of carrier operations, and understand the nuances of the business. With this long-lived, aggregate experience and consistent evaluation of vendor partners, carriers can always know where to find us—on the front edge of industry efficiency and technological change.

Our partnership approach with carriers also extends to associated vendors and technology partners like InsureSoft, Covenir, Kaboodle and Looker; an approach which frees frees us to license and control a variety of industry tools without over-committing to any one platform.

Simply put, our team’s carrier competence helps you preserve and gain back your most precious resource—your time.

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Services

Call Center for First Notice of Loss|Field Inspections & Investigation|Damage Appraisal

 

SIU Fraud|Alternative Dispute Resolution|Litigation Management

Call Center for First Notice of Loss
Field Inspections & Investigation
Damage Appraisal
SIU Fraud
Alternative Dispute Resolution
Litigation Management

Testimonials

Let me also pass along my thanks for a job well done. There’s nothing more important than making sure we have good, clear and emphatic communication with our insureds and agents when they have a claim. It looks like you hit a home-run with a key agent of ours so thank you very much!

- President, Carrier

Thanks, Transcynd, for providing outstanding service to our insured. We are an extremely agent-centric organization - Thanks for making sure all are happy!!
We are excited about our partnership and this certainly reinforces those feelings.

- VP, Operations, Carrier

I just want to share my recent experience with - what started out as horrific -but is ending very peaceful. Our incident turned our world upside down. From the moment we met _______ our anxieties were calmed. He was with us every step of the way. Our house was unlivable and the devastation was deep. He kept such close contact, handled the needs of the house SO QUICKLY and was so friendly and accommodating that the process was smooth. We constantly felt as though he cared about us as people, not just about his job. Our family is so pleased.

- Homeowner

Thank you for the wonderful email concerning your claim experience and specifically the treatment you received from our field adjuster.  We take a lot of pride in providing our customers with excellent claim service in their time of need.

Thank you for taking the time out of your day to let us know that you have been pleased and impressed by the service you received from ______.  He really does care. He's conscientious, knowledgeable and a true claim professional.

- Chief Claims Officer, Carrier

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We're Here to Partner

For Third Party Administration

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